GOLDEN IMPALAS BUSH RESORT – COVID19 GUEST INFORMATION SHEET

GOLDEN IMPALAS BUSH RESORT is now officially open under Level 3 Business Accommodation Requirements in conjunction with all the COVID19 Protocols. This information sheet has been prepared to guide guests who are anticipated to be “local” (from Gauteng Province) and who will typically be booking to stay for either 2 or 3 nights.

Accommodation Packages (special rates valid until end September 2020)

Golden Impalas Birthday Special

 

Restaurant & Dining (applies for all meals)
Maatta’s Restaurant is now opened for “takeaway” breakfast, lunch & dinner which we can serve either at your room (for guests who have booked accommodation) or at the various delightful “picnic facilities” located around the Resort.

 

Game Drives & Self Drives (safe & private)
Under the Level 3 conditions there will be no scheduled guided game drives in our game viewing vehicles. Guests booking our “all-inclusive” package will be allocated a Map of Dinokeng Game Reserve and a Self-Drive Permit valid for 3 days.

Guests on other packages are welcome to purchase a Self-Drive Permit and pay their Conservation Fees at our reception.

 

Housekeeping (privacy & tranquillity)
All rooms shall be thoroughly cleaned & made ready for guests prior to check-in. Unless specific assistance is requested, housekeeping will not enter the room again & guests will not be disturbed during your stay (apart from collection of take- away trays and replacement of fresh crockery, cutlery, glassware, etc).

Upon request, any housekeeping assistance, addition fresh towels, etc can be supplied as needed.

 

Payments & Cancellation Policy (COVID19)
Full payment is required at the time of booking. GOLDEN IMPALAS BUSH RESORT is proud of our policy of providing full refunds to guests who are genuinely affected by COVID19, even up to 7 days prior to arrival date. In the event that South Africa reverts to COVID Levels 4 or 5 preventing guests from arriving for their booking, guests will be offered the chance to change their booking dates at no additional cost, otherwise to receive full refund if new dates cannot be agreed.

 

 

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